You are more than welcome to return your order if you are not happy with the product or its not working.
We do request that you fill out our returns form (Found below) this will speed up the process ensuring you get your refund or replacement item as soon as possible.
Please do contact us if the item is broken as we may not require you to send the item back instead we will send a replacement or refund you accordingly.
Please note that we do not pay return postage unless the item is faulty and you have spoken to us first. This is because we will arrange delivery of the item.