Cancelling my order

If you need to cancel your order please do get in touch with us as quickly as possible.

The fastest option is to call us on 01903 776644 (Mon-Fri 9am - 1pm)

If you know your order number and postcode on the order you can quickly place your order on hold on our contact us page as long as your order has not already been shipped.

This will instantly place your order on hold and notify us of your action preventing your order from being dispatched.

From there we can then refund or amend your order as required.

Alternatively you can submit a ticket with the enquiry type of "Order Cancellation" we take these as priority and they jump to the top of the queue of tickets.

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