Tracking my order

You can easily track your order if you have created an account with us via "orders" tab on your account

Once inside your order on the right hand side you will see the tracking number simply click this and you will get the full tracking history form either Royal Mail or DPD

If you do not have an account or checked out as a guest with us this is not a problem you will receive an email from us once the order has been dispatched with the tracking number and link.

Please do check your spam folder to ensure we have not gone in there.

 

Please Note: Most of our orders go with Royal Mail and the tracking code may come back as an unrecognized number this is because it will only be recognized on its first scan generally at a main sorting depot.

If you get a message saying your postman tried delivering but you were out then you can simply arrange a redelivery to the right of the track item button Under the tab of More useful services.

As always you are more than welcome to drop us a ticket if you cannot find this email or need any help with tracking your order: Create a ticket

Was this article helpful?
1 out of 6 found this helpful

Comments

0 comments

Please sign in to leave a comment.